Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tiernompatisserie.com (the ‘Website’).

Upon visiting the website, your device information is automatically collected, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as ‘Device Information’.

We collect Device Information using the following technologies:

‘Cookies’ – which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

‘Log files’ – which track actions occurring on the Website, and collect data including your IP

address, browser type, internet service provider, referring/ exit pages, and date/ time stamps.

‘Web beacons’, ‘tags’, and ‘pixels’ – which are electronic files used to record information about how you browse the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers, account details) email address, and phone number. We refer to this information as ‘Order Information’.

‘Personal Information’ shall hereinafter refer, collectively, to both Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/ or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;
  • Improve or optimise our website;
  • Screen our orders for potential risk or fraud (in particular your IP address); and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

    Please note that we do not alter our Website’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser.

    When you place an order through the Website, we will maintain your Order Information for our records.

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tiernompatisserie.com or by post using the details provided below:

    Tier Nom Patisserie
    Shop number 1,
    DAULAT SHIRIN CHS-A,
    Colaba Causeway,
    Colaba Post Office, opp. Bombay Baptist Church, Colaba
    Mumbai, Maharashtra 400005